Phone
Mon–Fri, 9am–5pm Pacific. Best for journalists on deadline or brands wanting a real-time chat.
(415) 555-0148 ext. 2
Get in touch
Let's talk about your first chapter of parenthood.
Questions about a review, a partnership idea, or a product you'd like us to test? We read every message and respond within two business days — usually sooner.
Send a message
Tell us what's on your mind
Whether you're a parent with a question, a brand hoping to collaborate, or a fellow reviewer wanting to swap notes — this is the simplest way to reach us.
Reach us directly
Four ways to start a conversation
Pick whichever feels easiest — they all land with the same small, human team.
The most reliable way to reach us. We read every message and aim to respond within 48 hours.
[email protected]Studio address
Our small editorial studio is tucked into a converted print shop in the Mission District.
2481 Valencia Street, Suite 4BSan Francisco, CA 94110
Office hours
Drop in virtually during our weekly office hours — no appointment needed, no question too small.
Thursdays, 10am–12pm PT
Where to find us
Our San Francisco studio
Tucked between a bakery and a plant shop on Valencia Street. Ring the bell marked "NBC" when you arrive.
2481 Valencia Street, Suite 4B — between 24th and 22nd, above the old print shop.
Studio hours
Monday
9:00am – 5:00pm
Tuesday
9:00am – 5:00pm
Wednesday
9:00am – 5:00pm
Thursday
9:00am – 6:00pm
Friday
9:00am – 4:00pm
Saturday – Sunday
Closed for naps
All times Pacific. We answer emails and DMs on weekends but the studio itself is closed.
Collaborations
Working with brands, respectfully
We only partner with companies whose products we'd genuinely recommend to a friend. Every collaboration is disclosed clearly, every review is edited independently, and "no" is always on the table.
- Honest, independent reviews — paid placements are always labeled.
- Long-term testing windows (4–8 weeks) before any verdict is published.
- Quarterly product gifting guidelines — we accept samples, not stipends.
- Editorial calendar opens three months ahead for campaign planning.
Quick answers
Before you write us a note
A handful of questions we hear most often, with short, honest answers. If yours isn't here, the form above is the best next step.
Do you accept free products from brands?
Yes — samples only, with no strings attached. We test them in real homes, write honest reviews, and disclose the relationship at the top of every article.
Read our review process →How long until I hear back?
Most emails get a reply within 18 hours on weekdays. Editorial pitches and partnership inquiries can take up to five business days — we read every one carefully.
Meet the editors →Can I suggest a product for review?
Absolutely — and we love hearing from parents. Tell us what you're shopping for and why it's been hard to choose. Your notes shape our testing calendar.
Browse categories →Where should I start if I'm a new parent?
Our most-loved starting point is the first-year buying guide — a calm, opinionated walkthrough of what actually matters in the first twelve months.
Read the first-year guide →Do you ever publish guest posts?
Occasionally — usually pediatricians, sleep consultants, or parents with a genuinely fresh perspective. We commission, we don't accept unsolicited pieces.
About our contributors →Found a mistake in a review?
Please tell us — and thank you. We verify, correct, and add a dated note at the bottom of the article so readers can see exactly what changed.
See our reviews →